1600 Privacy Policy — User Information Protection
Your privacy is our priority. This policy clearly explains how 1600 collects, uses, stores, and protects the personal information of users in Malaysia.
Effective date: 1 January 2026. Please read this document in full before using the 1600 platform.
Information We Collect
When you register and use the 1600 platform, we collect several categories of information to ensure our services operate properly and securely:
- Account information: Full name, email address, phone number, date of birth, and encrypted password collected during the registration process.
- Identity verification information: A copy of your government-issued ID (such as a national identity card) submitted during the account verification process to meet the platform's security requirements.
- Payment information: Details of deposit and withdrawal transactions in MYR (RM), including records of payment methods used (FPX, GrabPay, or bank transfer). Full bank account numbers are not stored directly by 1600 — they are processed through encrypted payment providers.
- Device and browser information: IP address, device type, operating system, browser type, and related technical information used for security and user experience optimisation.
- Usage data: Records of in-platform activity, including games played, bets placed, session duration, and general usage patterns.
- Cookies and tracking data: Information collected through cookies and similar tracking technologies to improve platform functionality and user experience.
How We Use Your Information
All information collected by 1600 is used solely for legitimate purposes directly related to delivering the platform's services to users in Malaysia:
- Processing user registration, identity verification, and account management.
- Processing deposits and withdrawals in Malaysian Ringgit (RM) securely and accurately.
- Detecting and preventing fraud, unauthorised access, and illegal activity on the platform.
- Sending important notifications related to your account, transactions, and service updates.
- Optimising the user experience based on usage patterns and feedback.
- To comply with legal obligations and regulations applicable in Malaysia.
- Delivering effective customer support whenever you reach out to our team.
1600 does not use your personal information for third-party marketing purposes without your explicit consent.
Cookies & Tracking Technologies
The 1600 platform uses cookies — small text files stored on your device — to enhance platform functionality and security. We use several types of cookies:
- Essential cookies: Required for core platform functions such as session login and account security. These cookies cannot be disabled without affecting basic functionality.
- Preference cookies: Saving your language, region, and display preferences to keep your experience consistent.
- Analytical cookies: Helps us understand how users interact with the platform for continuous improvement.
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect platform functionality. 1600 does not use third-party cookies for external advertising purposes.
Data Storage, Security & Sharing
How Your Data Is Stored
All personal information of 1600 users is stored on servers protected by industry-grade encryption. Access to user data is granted only to staff who require it to perform specific duties, and all access is logged for security audit purposes.
Retention Period
Account information is retained for as long as your account remains active. Once an account is closed, personal data will be kept for the period required under Malaysian law before being securely deleted from our systems.
Sharing With Third Parties
1600 does not sell, rent, or share users' personal information with third parties for commercial purposes. Information sharing only occurs in the following limited circumstances:
- Approved payment service providers engaged to process transactions in MYR — all bound by strict confidentiality agreements.
- Malaysian legal authorities or regulators where required by law or court order.
- Technical service providers involved in platform operations, subject to binding data protection agreements.
User Rights & How to Contact Us
As a 1600 platform user in Malaysia, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you. This request can be submitted through our support team.
- Right to Rectification: If you believe the information we hold about you is inaccurate or out of date, you have the right to request an immediate correction. Basic account details can be updated directly through your account settings.
- Right to Erasure: In certain circumstances, you may request the deletion of your personal data. Such requests are subject to legal requirements that oblige us to retain specific records for a defined period.
- Right to Object: You have the right to object to the processing of your data for specific purposes beyond what is strictly necessary to deliver the service.
To submit any privacy-related request, or if you have concerns about how your data is handled by 1600, please contact our support team via email:
Our team will respond within three business days. Any changes to this Privacy Policy will be published on this page and take effect on the stated date. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
Have Questions About Your Privacy?
Contact us directly or visit the FAQ section for quick answers. You can also log in to your account to manage your privacy settings and personal information at any time.
FAQ Account Login Register Now